Online stores · from £8,500

Shopify or fully custom, designed and written from a blank page by someone who runs his own stores and knows exactly where buyers hesitate.

Launch offer: The first three projects get the full £495 audit free.

From £8,500 · $11,0006–10 weeksFixed price, in writing
Why most stores don’t sell

People arrive, look around and leave without a word. Usually not because the product is wrong, but because the page didn’t answer the question in their head at the moment they asked it.

Sound familiar?

  • Nobody can tell what it is in five seconds

    A beautiful photo, a vague line, and no idea what you sell or why it’s different.

  • The price feels like a gamble

    Delivery costs appear at checkout, options are confusing, nothing says what’s in the box.

  • It’s awkward on a phone

    Tiny buttons, jumping layouts, a bag that’s hard to find. Most of your visitors are on their phone.

  • The proof is hidden

    Reviews on a separate page, the guarantee in the footer, where nobody reads it.

  • It’s slow

    A theme carrying code for features you never use, plus every app you ever installed.

  • It lists products instead of helping people choose

    Twenty products in a grid and no guidance on which one is right for whom.

The short course

Six things I build into every store. None of them are tricks; they’re what a good shop assistant does, written into the page.

  1. 01Answer three questions at the top

    What is it, who is it for, why this one. If a stranger can’t answer those in five seconds, they leave.

  2. 02Make the price feel safe

    Delivery cost, delivery date, returns and what’s included, right next to the button. Surprises at checkout lose orders.

  3. 03Put the proof where the doubt is

    Reviews and guarantees beside the price and the button, not on a page nobody visits.

  4. 04Help people choose

    Bundles, finders, set builders and ‘best for’ labels turn a grid of products into a decision.

  5. 05Design for one thumb

    Big targets, an add-to-bag that’s always in reach, nothing that jumps while the page loads.

  6. 06Sell the second order

    Refills, subscriptions and the emails after purchase are where repeat buyers come from.

Find out what your store needs, free.Four minutes of questions, a written plan with a price, no call needed.
Get my free plan
Try it

Tap the numbers. Every one is a decision I make on your product pages, and why.

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1 / 7Photos that answer questions

Scale, detail, in use and in the box. Each photo removes a doubt, so the first one isn’t the only one that works.

Example product, made up for this page.
Shopify or custom? Three questions.
Do you sell products with normal options (size, colour, scent)?
Do customers need to build, configure or approve something before buying?
Does it need to connect to a system Shopify can’t, like a production app?
Everything you get

  • Store designed from scratch

    Home, collections, product, bag and checkout. No theme, no template.

  • Product pages written to sell

    Every product description, heading and button, in your voice.

  • Collections and search

    So people find the right product in two taps.

  • Checkout, payments, shipping, tax

    Set up, tested with real orders, in pounds or dollars.

  • Bundles, builders, subscriptions

    Where they fit your product, like Emilie’s set builder.

  • Product data moved for you

    From WooCommerce, Wix, Squarespace or spreadsheets.

  • Redirects from your old site

    So the links Google knows still work and rankings survive.

  • Speed, built in

    Images sized for each screen, code only where it’s needed, apps trimmed.

  • Order emails in your voice

    Confirmation, shipping and abandoned-bag emails that look like your brand.

  • Legal pages and cookies

    Privacy, terms and a cookie banner that does what the law expects.

  • Analytics and Google set up

    So you can see what sells, from day one.

  • Training and 30 days of fixes

    You learn to run it; anything that breaks after launch is on me.

How it runs

About 6 to 10 weeks from yes to live. You always know what happens next.

  1. 1Week 1
    YouTell me about the product and your customers. Send what you have: photos, notes, the old site.MeQuestions, research into your buyers and competitors, and a written plan for every page.
  2. 2Weeks 2–3
    YouRead the words, then click through the design on your own phone.MeWrite the pages, design home, collection, product and bag. Two rounds of changes, then you approve.
  3. 3Weeks 4–7
    YouCheck products and prices as they go in.MeBuild the store, move your product data, set up payments, shipping, tax and emails.
  4. 4Weeks 8–10
    YouPlace a test order. Say yes.MeTest on real phones, set up redirects, check speed, launch. Then 30 days of fixes.
This is for you if
  • Product brands launching, or outgrowing a theme that was never built for them
  • Founders who want the store to explain the product, not just list it
  • Brands selling to the UK and the US, in both currencies
  • Anyone who has had a “cheap” store cost them twice
It isn’t for you if
  • Marketplaces with hundreds of sellers
  • Catalogues of thousands of unbranded products
  • Budgets under £3,500 (start with the audit)
Your options, honestly

What you usually get from each route. There are great people everywhere; these are the patterns.

A DIY builderA marketplace freelancerAn agencyELMFOLD
Who you talk toYou, and a help centreOne person, often far awayAn account managerThe person building it
Who writes the wordsYouUsually youA copywriter, often extraMe, included
Designed from scratchNo, a templateOften a bought themeYesYes
How the price worksMonthly fee, plus your timeHourly or per taskDay rates, can growFixed, in writing
Who owns itThe platformDependsUsually youYou, every line
After launchOn your ownIf they replyA retainer30 days of fixes, then optional care
Want this thinking on your products?Tell me about the business. The plan arrives on screen, and my sharpened version within two working days.
Plan my store, free
The price

from £8,500

$11,000 · 6–10 weeks

What moves the price
  • Product count and variants
  • Builders, bundles, subscriptions
  • Multiple currencies and markets
  • Custom (Next.js) vs Shopify
How you pay

50% to book your slot, 25% when you approve the design, 25% at launch.

Launch offer. The first three projects get the full £495 audit free.

Get my exact price, free
  • Fixed price, in writing

    The price in the proposal is the price you pay. If the scope changes, you see the new price before anything happens.

  • 30 days of fixes

    Anything that breaks after launch is fixed, free, for 30 days.

  • You own everything

    Code, design, words, photos and accounts, in your name.

  • Reply within 2 working days

    From me, not a ticket system.

  • Three projects at a time

    So yours gets proper attention, never squeezed in.

Before you decide

Biggest objections first, answered plainly. Tap one to open it.

Not on the list?Put it in the plan form. I answer every one myself.Ask it in your plan
  1. Shopify for most product brands: payments, shipping and apps are solved. Custom (Next.js) when the journey is unusual: builders, configurators, portals. The free plan tells you which and why.

  2. No. You tell me about your products and customers; I handle everything else and explain decisions in plain English, in writing.

  3. Yes, with redirects so your search rankings survive the move. Product data migration is included.

  4. Yes. Adding products, changing prices and running sales are all done in Shopify’s admin, and training is included.

  5. Your Shopify plan and any apps are paid directly to them, in your name. I keep apps to the ones you actually need.

  6. Facts about the product, honest answers about your customers, photos if you have them, and quick decisions at the two approval points.

Not on the list?Put it in the plan form. I answer every one myself.Ask it in your plan
Built like thisEmilie Pearled CandleA refillable candle brand that explains itself in seconds.Read it
Want this for your business?Four minutes, a written plan with a fixed price. I read every one myself.
Get my free plan

The free project plan takes about four minutes. You get a written plan with a price on screen, and you keep it whether or not we work together.

Plan my store, free

P.S. Not sure you need a whole new store? The free Website X-ray checks your current one in about a minute, and the £495 audit ranks every fix. Either way, you’ll know where the money is leaking.